QCCS Counsellor Satisfaction Survey

This survey aims to gather feedback on your experience within the service. Your responses are confidential and will help us improve support, systems, and overall service delivery.

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Section 1: Overall Experience

Q1. Overall, how satisfied are you with your placement/service experience?

Q2. What has been working well for you in your role?

Q3. What challenges have you experienced, if any?

Section 2: Management & Support

Q4. How would you rate the management and support you receive?

Q5. Do you feel supported in your role? Why or why not?

Q6. What changes or improvements would you suggest to management/support provision?

Section 3: Supervision

Q7. How satisfied are you with the supervision you receive?

Q8. How helpful is supervision in supporting your clinical work?

Q9. Any feedback or suggestions regarding supervision?

Section 4: IT & Administration

Q10. How would you rate IT systems and administrative processes?

Q11. How easy is it to complete required admin tasks?

Q12. What challenges have you experienced with IT or admin?

Q13. What improvements would you suggest?

Section 5: Clinical Model & Practice

Which area of the service do you work on?

GENERAL Counselling Provision

Q14. How do you find working within the 12-session model?

Q15. Does the 12-session model meet client needs in your experience?

Q16. Please share any comments or suggestions about the 12-session model

PERINATAL Counselling Provision

Q14. How do you find working within the 8-session/SST model?

15. Does the 8-session/SST model meet client needs in your experience?

Q16. Please share any comments or suggestions about the 8-session/SST model.

Section 6: Assessment & Allocation

Q.17 How satisfied are you with the assessment and allocation process?

Q18. Do you feel client allocations are appropriate for your skills and capacity?

Q19. Any feedback or suggestions regarding allocation?

Section 7: Organisational Culture

Q20. How would you describe the organisational culture?

Q21. Do you feel valued and included within the service?

Q22. What do you think the service does well culturally?

Q23. What could be improved about the culture?

Section 8: CPD & Development

Q24. How satisfied are you with CPD opportunities?

Q25. How relevant have CPD sessions been to your practice?

Q26. What topics or training would you like to see offered?

Section 9: Final Reflections

Q27. Would you recommend this service as a placement/workplace?

Q28. Is there anything else you would like to share?